Privacy Policy Page

I. Introduction
1.1 Welcome to use the Metro AG platform operated by Metro AG and its affiliates (individually and collectively referred to as "Metro AG", "We", "We" or "Our"). Metro AG takes its responsibilities under applicable privacy laws and regulations ("Privacy Law") seriously, and is committed to respecting the privacy and concerns of all users of our Metro AG website and mobile application ("platform") (we refer to the platform and the services we provide on our platform are collectively referred to as "services"). Users are users who point to our registered account to use the service, including buyers and sellers (individually and collectively referred to as "users", "you" or "yours"). We recognize the importance of the personal data you entrust to us, and believe that it is our responsibility to properly manage, protect and handle your personal data. This Privacy Policy ("Privacy Policy" or "Policy") aims to help you understand how we collect, use, disclose and/or process personal data about you that you provide to us and/or that we have, both now and in the future, and to help you make an informed decision before providing us with any of your personal data. 1.2 "Personal data" or "personal data" refers to personal data that can be identified from this data or from this data and other information that the organization has or may have access to, whether it is true or not. Common examples of personal data may include name, ID number and contact information. 1.3 By using the service, registering an account with us, accessing our platform or accessing the service, you acknowledge and agree that you accept the practices, requirements and/or policies outlined in this privacy policy, and you hereby agree that we collect, use, disclose and/or process your personal data as described herein. If you do not agree to handle your personal data according to the instructions in this privacy policy, please do not use our service or visit our platform. If we change our privacy policy, we will inform you, including publishing these changes or revised privacy policies on our platform. We reserve the right to modify this privacy policy at any time. To the maximum extent permitted by applicable laws, your continued use of the service or platform, including placing any orders, means that you acknowledge and accept the changes made to this privacy policy. 1.4 This policy applies together with other notices, contractual terms and consent terms applicable to our collection, storage, use, disclosure and/or processing of your personal data, and it is not intended to cover these notices or terms unless we explicitly state otherwise. 1.5 This policy applies to both buyers and sellers who use the service, unless otherwise specified. We disclose and/or process your personal data, and we have no intention of covering these notices or terms unless we explicitly state otherwise. 1.5 This policy applies to both buyers and sellers who use the service, unless otherwise specified. We disclose and/or process your personal data, and we have no intention of covering these notices or terms unless we explicitly state otherwise. 1.5 This policy applies to both buyers and sellers who use the service, unless otherwise specified.
2. When does Metro AG collect personal data?
2.1 We will/may collect personal data about you:
When you register and/or use our service or platform, or when we open an account;
When you submit any form, including but not limited to the application form or other forms related to any of our products and services, whether online or in kind;
When you reach any agreement or provide other files or information about your interaction with us, or when you use our products and services;
When you interact with us, such as by telephone (which may be recorded), letters, faxes, face-to-face meetings, social media platforms and emails, including when you interact with our customer service agents;
When you use our electronic services, or interact with us through our applications or use the services on our platform. This includes, but is not limited to, cookie; that we may deploy when you interact with our applications or websites;
When you grant permission to share information with our application or platform on your device;
When you associate your Metro AG account with your social media or other external accounts or use other social media functions according to the provider's policies;
When you trade through our service;
When you provide us with feedback or complaints;
When you register for the competition;
When you submit your personal data to us for any reason;
The above is not exhaustive, but lists some common situations in which personal data about you may be collected.
3. What personal data will Metro AG collect?
3.1 The personal data that Metro AG may collect include but are not limited to:
E-mail address;
Date of birth;
Billing and/or delivery address;
Bank account and payment information;
Telephone number;
Information sent by or related to devices used to access our services or platforms;
Information about your network and the people and accounts you interact with;
Photographs or audio or video recordings;
Identification certificate issued by the government or other information we need for due diligence, understanding your customers, authentication or fraud prevention;
Marketing and communication data, such as your preferences for receiving marketing from us and third parties, your communication preferences and communication history with us, our service providers and other third parties;
Usage and transaction data, including detailed information about your demand, orders, advertisements and contents you interact with on the platform, and other products and services related to you;
Location data;
Any other information about users when they register to use our services or platforms, and how users use our services or platforms;
Summary data about the content that users participate in.
3.2 You agree not to submit any inaccurate or misleading information to us, and you agree to inform us of any inaccuracies or changes in such information. We reserve the right to request further documents to verify the information provided by you at our own discretion.
3.3 If you use your social media account ("social media account") to register as a user of our platform, link your Metro AG account to your social media account or use any Metro AG social media function, we may access your information, which has been voluntarily provided to your social media account provider according to the provider's policy, and we will always manage and use any such personal data according to this policy.
3.4 If you don't want us to collect the above information/personal data, you can opt out by informing our data protection officer in writing at any time. For more information about opt-out, please refer to the topic entitled "How do you withdraw your consent, request access or correct the information you provided to us?" Part of. Please note, however, that choosing to opt out or withdraw your consent to our collection, use or processing of your personal data may affect your use of services and platforms. For example, choosing not to collect location information will cause its location-based functionality to be disabled.
4. Collection of other data
4.1 Like most websites and mobile applications, the information sent by your device may include data about you recorded by the network server when you browse our platform. This usually includes, but is not limited to, the Internet Protocol (IP) address of your device, computer/mobile device operating system and browser type, mobile device type, mobile device characteristics, unique device identifier (UDID) or mobile device identifier (MEID). For your mobile device, the address of the cited website (if any), the pages you visited on our website and mobile application, the access time, and sometimes a "cookie" (. If you are logged in, this information will be associated with your personal account.
4.2 Our mobile applications may use technologies such as GPS and Wi-Fi to collect accurate information about the location of your mobile device. We collect, use, disclose and/or process this information for one or more purposes, including but not limited to location-you request or provide you with relevant content according to your location or allow you to share your location with other users as part of our services under mobile applications. For most mobile devices, you can revoke your permission for us to obtain your location information through your device settings. If you have any questions about how to disable location services for mobile devices, please contact your mobile device service provider or device manufacturer.
4.3 Most of the same information (including but not limited to IP address, operating system, etc.) will be sent to us when you view pages on our website or mobile application, when you watch content and advertisements and access other software on our platform or through services; However, your device will not send us information about the content of service and platform installation, advertisement viewing and/or software, and time, instead of page views.
Step 5: cookies
5.1 We or our authorized service providers and advertising partners may use "cookies" or other functions from time to time to allow us or third parties to collect or share information related to your use of our services or platforms. These functions help us to improve our platform and the services we provide, help us to provide new services and functions, and/or enable us and our advertising partners to provide you with more relevant content, including through re-marketing. "Cookies" are identifiers stored on your computer or mobile device, which are used to record data about the computer or mobile device, the channels and time of using or accessing services or platforms, the number of people and other activities within our platform. We may associate cookie information with personal data. Cookie also link to information about the products you choose to buy and the web pages you visit. This information is used to track your shopping cart, provide content specific to your interests, enable our third-party advertising partners to place advertisements on websites on the Internet, conduct data analysis and monitor the use of services.
5.2 You can refuse to use cookie by selecting appropriate settings on your browser or device. However, please note that if you do this, you may not be able to use all the functions of our platform or service.
6. How do we use the information you provide us?
6.1 We may collect, use, disclose and/or process your personal data for one or more of the following purposes:
Consider and/or handle your application/transaction with us or your transaction or communication with third parties through services;
Manage, operate, provide and/or manage your use and/or access to our services and our platform (including but not limited to remembering your preferences), as well as your relationship with us and user accounts;
Respond, handle, handle or complete transactions and/or meet your requirements for certain products and services, and notify you of service problems and abnormal account behavior;
Enforce our terms of service or any applicable user license contract;
Protecting personal safety and the rights, property or safety of others;
For the purpose of identifying, verifying, due diligence or understanding your customers;
Evaluate and make decisions related to your credit and risk status and credit product qualification;
Maintain and manage any software updates and/or other updates and support that may be required from time to time to ensure the smooth operation of our services;
Handling or promoting customer service, carrying out your instructions, handling or responding to any inquiries made by you or on your behalf (or claiming to be made by you);
In order to manage and/or manage your relationship with us or your use of our services, we contact or communicate with you through voice phone, short message and/or fax message, e-mail and/or postal mail or other channels, such as but not limited to conveying management information related to our services to you. You acknowledge and agree that we can carry out such communication through the channel of mailing letters, files or notices to you, which may involve disclosing some personal data about you to achieve the same delivery and wrapping envelopes/mails on the external cover;
Allow other users to interact with you, contact you or view some of your activities on the platform, including notifying you that you are on the platform when other users send you private messages, post comments for you on the platform or use social functions to contact you;
Conduct research, analysis and development activities (including but not limited to data analysis, investigation, product and service development and/or analysis), analyze how you use our services, and recommend products and/or services related to your interests, so as to improve our services or products and/or enhance your customer experience;
Allow audits and surveys to verify the size and composition of the target audience and understand their experience with Metro AG services;
Used for marketing and advertising, and in this regard, send you marketing and promotional information and materials related to products and/or services (including but not limited to products and/or services of third parties that Metro AG may have) through various media and communication methods, and cooperate with products or services that Metro AG (and/or its subsidiaries or related companies) may be selling, marketing or promoting, regardless of whether such products or services exist now or will be created in the future. You can cancel receiving marketing information at any time by using the unsubscribe function in e-marketing materials. We may use your contact information to send newsletters or marketing materials from us and our related companies;
Respond to legal procedures or comply with any applicable law, government or regulatory requirements of any relevant jurisdiction or we have good reasons to believe that such disclosure is necessary, including but not limited to meeting the disclosure requirements (including, if applicable, showing your name, contact information and company details) according to any law binding Metro AG or its related companies or affiliates;
Generate statistics and research for internal and statutory reporting and/or record keeping requirements;
Conduct due diligence or other screening activities (including but not limited to background checks) according to legal or regulatory obligations or risk management procedures that may be required by law or that we may have implemented;
Audit our services or Metro AG's business;
To prevent or investigate any actual or suspected violation of our terms of service, fraud, illegal activities, omissions or misconduct, whether related to your use of our services or any other matters arising from your relationship with us;
Respond to any threats or actual claims against Metro AG or other claims that any content infringes the rights of third parties;
Storing, hosting and backing up (whether for disaster recovery or otherwise) your personal data, whether within or outside your jurisdiction;
Handle and/or promote commercial asset transactions or potential commercial asset transactions, where such transactions involve Metro AG as a participant or only Metro AG's affiliates or affiliates as a participant or Metro AG and/or any one or more Metro AG's affiliates or affiliates as a participant, and there may be other third-party organizations participating in the transaction. "Commercial asset transaction" refers to the purchase, sale, lease, merger, merger or any other acquisition, disposal or financing of an organization or a part of an organization or any business or asset of an organization; And/or
Any other purpose for which we inform you with your consent.
(collectively referred to as "purpose").
6.2 You acknowledge, agree and agree that Metro AG can access, save and disclose your account information and contents if required by law or according to the order of a court or any government or regulatory agency that has jurisdiction over Metro AG or under good conditions. It is believed that such access protection or disclosure is reasonable and necessary for: (a) compliance with legal procedures; (b) comply with the requirements of any government or regulatory agency having jurisdiction over Metro AG; (c) Implement Metro AG Terms of Service or this Privacy Policy; (d) Respond to any threats or actual claims against Metro AG or other claims that any content infringes the rights of third parties; (e) Respond to your customer service request; (f) Protect the rights, property or personal safety of Metro AG, its users and/or the public.
6.3 As the purpose for which we will/may collect, use, disclose or process your personal data depends on the current situation, the above purpose may not occur. However, we will inform you of such other purposes when we get your consent, unless privacy laws allow the processing of applicable data without your consent.
7. How does Metro AG protect and retain customer information?
7.1 We have implemented various security measures and made efforts to ensure the security of your personal data on our system. User's personal data is contained behind a secure network, and only a few employees with special access rights to such systems can access it. However, it is inevitable that absolute safety cannot be guaranteed.
7.2 We will keep personal data in accordance with privacy laws and/or other applicable laws. In other words, we will destroy or anonymize your personal data when we reasonably determine that (i) the purpose of collecting such personal data is no longer met; (ii) It is no longer necessary for any legal or commercial purpose; (iii) There is no other legitimate interest in further retaining such personal data. If you stop using the platform, or your license to use the platform and/or services is terminated or revoked, we may continue to store, use and/or disclose your personal data in accordance with this privacy policy and our obligations under the privacy law. According to applicable laws, we may handle your personal data securely without prior notice.
8. Will Metro AG disclose the information it collects from visitors to external parties?
8.1 In conducting business, we will/may need to use, process, disclose and/or transmit your personal data to our third party service providers, agents and/or our affiliated companies or related companies and/or other third parties, which may be located in Malaysia or outside Malaysia for one or more of the above projects. Such third-party service providers, agents and/or affiliated companies or related companies and/or other third parties will process your personal data on our behalf or through other channels for one or more of the above projects. We strive to ensure that third parties and our affiliated companies protect your personal data from unauthorized access, collection, use, disclosure, processing or similar risks, and only keep your personal data for the above-mentioned purposes.
Our subsidiaries, affiliated companies and related companies;
Buyers or sellers with whom you trade or interact on the platform, or buyers or sellers related to your use of services for the above purposes;
Other users who use our platform for one or more of the above projects;
Contractors, agents, service providers and other third parties we use to support our business. These include, but are not limited to, parties that provide administrative or other services to us, such as post offices, logistics service providers, financial service providers, advertising and marketing partners, telecommunications companies, information technology companies and data centers;
A government or regulatory agency that has jurisdiction over Metro AG or is permitted by Article 6.2;
In the event of merger, divestiture, reorganization, reorganization, dissolution or other channels to sell or transfer part or all of Metro AG's assets (whether as a going concern or as part of bankruptcy, liquidation or similar procedures), the buyer or other heirs, in which the personal data about our service users held by Metro AG belong to the transferred assets; Or the counterparty to the commercial asset transaction involving Metro AG or any of its affiliates or related companies;
Third parties we disclose to for one or more purposes, and these third parties collect and process your personal data for one or more purposes.